Edit: we might end up redoing the survey, please read this comment!!

First things first, thanks to everyone that took the survey!

So, one thing we were not aware of is that questionpro (the software we used to make the survey) only lets you have 300 responses to a survey before they close it. Obviously they would not tell you that before they sell you their 1200$ a year subscription. We reached that limit and can’t access the data. Now they want us to email them to download this data, which I’m reluctant to do (but still might do) because of, you know, the whole communism thing. Also if we download the data we still need a way to visualise it.

So yeah, sorry about that. I’d used questionpro before for a ProleWiki survey and picked it exactly because they didn’t seem to have a respondent limit.

I did save a screenshot of the analytics at the 301 mark, so we can still publish the results of the survey. However, I’m not sure there’s any point in setting it up again for the few people that haven’t taken it yet, considering they represent around 50 users or so.

This survey was mainly made for fun and out of curiosity, so I’m not sure it’s worth trying to download the data, import it to another provider if we can (I was recommended framaforms), and hold the survey for the few people that didn’t take it yet.

At the same time, I totally get it would suck for the people who haven’t had a chance to take the survey yet to be locked out from it.

Regardless of any solution we find, we’ll find a better provider for next year if we run this survey again.

  • darkcalling
    12·
    1 year ago

    I wouldn’t draw any attention to the dataset by asking for it via email. Unfortunate you didn’t look into their policies and prices, rules, privacy policy (very important for a group like us), etc more but it happens.

    As to emailing them, they’re going to give you a hard sell most likely, may not even give you all the data you want, etc. Live and learn IMO.

    I never got the chance to respond myself and I would honestly say just do it over again, the people who took it are going to mostly be regulars who will see it and be able to re-take it.

    • CriticalResist8OPA
      13·
      1 year ago

      I think it would probably be easier to just redo the survey. Although we gathered 300 responses, it only ran for 3 days, so it’s not a “huge” loss per se, I can redesign it on framaforms which allows 1000 survey responses and hopefully we won’t reach those.

      Unfortunate you didn’t look into their policies and prices, rules, privacy policy (very important for a group like us), etc more but it happens.

      I’d like to clarify on that though 😁

      Questionpro has a good privacy policy: while they can access your results (obviously, as the provider), you remain the owner of the survey and its data. Most other survey solutions also say somewhere what a free account allows, including so many responses per survey. In the case of questionpro, they hid that far enough that you wouldn’t find it before you design the survey.

      The only provider that doesn’t cap your responses is Google Forms (that I know of) but you know, it’s Google.

      The only way to avoid any of this corporate bullshit from any survey software would be a self-hosted solution, which framaforms offers through yakforms. We’re considering it for ProleWiki actually as we’re interested in running surveys, but it does take some VPS resources as you need to run it on the Drupal CMS. But if we end up self-hosting for ProleWiki we’ll be able to offer surveys to Lemmygrad too.

      • darkcalling
        9·
        1 year ago

        Ah I see. I apologize for being presumptuous. Thank you for the correction.