Provide out-of-box ease of use on everyday devices operated by low-skilled users.
I mean, Linux technically could, but the incentive to push for this is not nearly as high as the commercial incentives of providing this experience using Windows. So unfortunately it currently can’t.
The moment you mention the Terminal, it’s a wrap for most users.
That said, Ubuntu is at a point where you could almost entirely avoid the Terminal if you wanted. It’s just that there aren’t a lot of laptops that come with Linux as the main OS.
i agree, its at least up to the winXP era of ease of use/interoperability.
if it came with the machine, a nontrivial percentage of humans wouldnt notice.
i think its up to win7 era at least.
i havent used kde in a while but gnome is so good these days, and they made it much much better in the span of just a couple years
I’m not so sure about that. It took me forever yesterday to get my international keyboard setup to work on Ubuntu the way I wanted it to. I’m saying that as someone who’s been using Unix/Linux in a school, IT and home setting for 30 years. It was unforgivably difficult.
One of the major silent qualifications for posts like these are “if you read/speak English and have a standard keyboard layout”.
Which is sad. I had an Egyptian friend who told me he had to use Linux in English because the Arabic support wasn’t quite there. This wasn’t a problem for him, but would have been a non-starter for his family.
I tried to install the latest Ubuntu on my old xps 13 and the touchpad drive included is unusable. It’s way way too sensitive, and there is no settings to change it. You have to completely replace it with something else apparently.
Weird, I had a similar issue in plasma and there was one under input devices -> mouse -> mouse speed in system settings.
I’d be surprised if gnome has no equivalent
I found several form or reddit posts indicating there was so setting. I kind abandoned the whole thing once I found several pieces of software are no longer releasing deb files and are using some kind of flatpack that wasn’t working. I’m completely ignorant of current linux, but I can’t help but feel like it was easier to manage back in 2008 when I daily drove it.
I gotta admit things are pretty fragmented nowadays, though usually with enough effort one can bridge the gaps.
But hey at least we have more software now
This is something that too many people don’t understand.
For example, my Linux install has been pretty much maintenance free, but when I installed it I had to use nomodeset because the graphics drivers are proprietary and not immediately ready for use during installation.
For a low skill user, you have already lost. Even that small barrier is enough to deter your laymen.
Low skill users will use what comes installed on their machine, so installation quirks like that are not relevant for them. They don’t install Windows either.
Exactly. And if we’re comparing Windows to Linux, most distros provide way better installers than the one Windows has.
What do you mean by installation quirk? Having a GPU and needing a driver?
That seems pretty common to me. I also know people interested in PC gaming who are also low skill and I certainly wouldn’t recommend Linux to them (only exception being the Steam Deck).
More like to them its either ‘does work’ or ‘doesnt work’. If they ever had a running system they’d most likely never change anything and end up breaking the gpu driver.
For the most part I’d say installers succeed automatically installing drivers too (or are preinstalled in the laptop case)
Only if you compare computers that come preinstalled with Windows, operated by users that are already familiar with Windows.
A non-technical user is completely out of their element trying to install Windows, and a computer that comes preinstalled with Linux is easier to use than a Windows PC (no driver installation necessary, no hunting for software on the internet among spam links and ads, preinstalled software for most every-day tasks).https://www.nngroup.com/articles/computer-skill-levels/
Generally people are worse with computers than you think.
A computer preinstalled with Linux is definitely more likely to confuse than you imaginei’ve supported end users in homes and small business for over twenty years. yup. for the most part, they’re dumb as bricks. they can do the things they’ve learned through repetition or have been taught to them (often repeatedly), but stray off that well-worn path and they’re completely clueless. when i ask them to look at the icons next to the clock on their desktop–a full half don’t even know where the clock is on the screen, even though it’s there, like, all the time. and if i gave each of them a blank pc and a bootable usb with (any) os installer, i’d guess that maybe 1 out of 50 could get it booted up and installed–and that’d only be if the pc auto-booted to that usb and started the installer after seeing no boot files on the internal storage.
Oh, absolutely. My favorite conversation to have with non-techies is
“It doesn’t work.”
“OK, what does it say on the screen.”
“I don’t know.”Like, they can read. I’ve seen them read. But the moment they get something on the screen with text they haven’t seen before they freeze. And even if they can read the plainly written text saying stuff like “hey, we need to install something, is that fine?” they can’t parse what is being said. Half the requests from help I get from people are about them getting a prompt to update something that needs manual permission and them being too insecure and scared to know what they should do.
So yeah, the bar is much lower than people think. As in, the question “Do you want to do this thing you have to do and is fine to do? Yes/No” is an unsurmountable obstacle.
And lest you think this is just end users and non-tech people: I have gotten the same sort of responses from system admins for major companies when I try to walk them through something.
I’d argue that most people, including the ones who administer systems, don’t know how computers work. They’ve learned some things by rote, sure, but beyond that they’re helpless.
Oh, but we haven’t talked about the opposite thing, which is when tech-savvy user X thinks they know better than whichever IT person or team set up a process and decide to ignore it or bypass it and then they break something and nobody’s happy.
I see your point, though. I mean, even if you know what you’re doing there are many times where you just need to get a thing done and you just want somebody to make it so the computer does the thing, rather than understand how the thing-doing is done. We forget, but computers are actually super hard and software is overcomplicated and it’s honestly a miracle most of it works at all most of the time.
The folks who know enough to know they need processes aren’t the problem. If you give them instructions they’ll follow them and things will be okay.
It’s the folks who don’t know that they need processes who are the problem. The folks who, after having walked them through something ten times, ask you to do it. They see an error message like “TCP connection timeout” and have no idea where to start looking, except to send me an email so I can tell them that they probably have network issues.
I agree: The fact that it works at all is astounding.
I find this so frustrating. It’s willful ignorance at that point. They get a message and just refuse to read it
It’s not, though. Some of the people I’m talking about are experts at intricate, complicated things. But for digital natives and tech-heads this language is second nature, that’s not true of everybody. And for some of those people they know enough to realize that sometimes computers lie to them. Is this message telling me to press a button real or is it malicious? Yeah, I can tell pretty easily, but they can’t.
There are tons of people out there, of all ages, for whom computers are scary bombs that can steal their money or their data or stop working at the slightest provocation. Thing is, they’re not wrong.
I’m now hearing of people coming into the work force that don’t know how to use “a computer” and want to do all their work on iPads. It’s purely anecdotal, but the person telling me the tale was saying this person wasn’t going to make it through their probation period for this reason alone.
It wasn’t even a technology company. A finance firm or something.
A computer preinstalled with Linux is definitely more likely to confuse than you imagine
I can only see it being the case if there is an implicit assumption these people are already familiar with Windows. If we remove that assumption, I can see it going either way, but it’s not even remotely “definitely more likely to confuse”.
The Windows market share has wavered between 90 and 70% over the years.
I don’t know that you can ignore that assumption.
It depends on the application anwyay. My last set up for a non-techie was a Samsung Android tablet with a keyboard cover. It’s now harder to get that person on either a Windows or Linux computer.
I’d say it’s definitely going to confuse but so would it if the computer was running windows
I fail to see how (again, I’m talking about people new to computers, not people already used to Windows).
You have office, a browser, a mail program, music player, etc. preinstalled, automatic updates, and an app store (usually named “software”) with a search function and a friendly “install” button to look for more software.
Printers are installed automatically when you’re in the same network or connect them via USB.
If you plug in your phone or an USB stick, it shows up in the file manager.That’s sobering reading.
One of the difficult tasks was to schedule a meeting room in a scheduling application, using information contained in several email messages.
95% are below this level. Wow.
To be fair, most people in the workforce were never trained on the likes of Microsoft Teams. Learning this for most people takes a little bit of fucking around and taking notes of certain buttons while you were doing things the way you are used to.
Something I missed first time was
The data was collected from 2011–2015
Hopefully, it’s better now (based on nothing).
I know most people don’t seem to have the ability to look through menus and identify the thing closest to what they want to do. I think software might be more difficult to use now, too - the trend for “clean” design means that usability and discoverability goes out the window.
I think it’s also that people aren’t encouraged to explore. A bit of clicking around and eyeballing the options you do have can go a long way. I had to teach myself how to use and exploit Open shift this way lol
I just accidentally stumbled across some proof for my looks-over-usability statement:
That’s part of the issue. Unfortunately Linux pre-installed devices are scarce.
I enjoy Linux, I’m even suse certified for what that’s worth, but even I have to admit that there is a difference between a computer that will turn on and compute with Linux and a computer that has all of the correct drivers and works correctly in Linux.
To be fair, the amount of tech support and help that low-skilled users need on windows would suggest this isn’t really true. A lot of these people have been using windows for decades and still have frequent issues with it.
I’m not claiming that most Linux distros are better than windows with this, but I don’t think windows can be claimed to be a good OS for the tech-inept either.
And most users don’t even notice the issues - I feel lime the bar has really become can I click on, enter password and open a web browser, a bar which limux has surpassed for decades
Though most linux users probably also scare away the layman with the hacky stuff we got going on lol
You say “everyday devices”, but imo when it comes to tablets, phones, smart TVs, car audio systems, etc, android does this WAY better than windows does.
Yeah, never had to set a graphics device driver for Android. That always just works.
I disagree, this is a matter of how good the distro defaults are. Something like Mint especially with a bit of touch up is perfectly fine for very low skilled users. Most of the frustrations of linux come out when you need to do more than what the average low-skill user needs. If they can find the icons of the apps they want, that is all that is needed.
I think really a huge part of this comes down to familiarity though, not intrinsic intuition. Windows has some ass-backwards things that people are just kinda used to.
“The only intuitive interface is the nipple.”
…but in truth even that isn’t very intuitive 🤷
Linux Mint, Zorin OS, Elementary
ppl who know how to use MacOS or Windows should have no issue using those
That would have been true a decade ago. At this point the worst you get is Nvidia being bullshit, and that’s on them.
Except you’re wrong because Android is Linux based and Ubuntu basically fits your criteria
I gotta say, the frequency with which you hear that Android/ChromeOS is actually Linux and it totally counts, or how successful Linux is on other applications is REALLY much less flattering to desktop Linux than people claiming that seem to think.
I’d argue the moment you have to pick a distro in the first place you’ve made the guy’s point. That’s already way past the level of interest, engagement or decision-making capacity most baseline users have. Preinstalled, tightly bound versions like Android or SteamOS are a different question, maybe. Maaaaybe.
Yeah I think it’s a similar problem to federation. Yeah it’s confusing at first and the fact that it’s often worth it and that that’s actually a sign of it being good and resilient to bad stuff that standard users do dislike doesn’t mean you keep them.
I think there’s however room for a linux based tightly compacted desktop distro. If it’s treated as independent and there’s easy ways to do everything that terminal does outside of terminal (and most importantly default to that) you could probably gain some share. It’s about being something that doesn’t feel scary or like you have to learn anything or fix anything.
Yep, that was my point. There’s nothing fundamentally alien to using desktop Linux for most tasks when it’s standardized and preinstalled, you see that with the Raspberry Pi and Steam OS and so on. The problem is that people like to point at that (and less viable examples like ChromeOS or Android) as examples that desktop Linux is already great and intuitive and novice-friendly, and that’s just not realistic. I’ve run Linux on multiple platforms on and off since the 90s, and to this day the notion of getting it up and running on a desktop PC with mainstream hardware feels like a hassle and the idea of getting it going in a bunch of more arcane hardware, like tablet hybrids or laptops with first party drivers just doesn’t feel reasonable unless it’s as a hobbyist project.
Those things aren’t comparable.
Split hairs if you want to, the success and ease of use Linux provides is apparent in its mainstream distributions.
I’m not splitting hairs, I’m calling out a fallacious argument. If your take is that Desktop Linux is super accessible and mainstream because Android is a thing that’s a bad take.
Here’s how I know it’s a bad take: if I come over to any of the “what Distro should I use first” threads here and I tell you to try Samsung Dex you’re probably not going to be as willing to conflate those two things anymore.
But hey, yeah, no, Android is super accessible. So is ChromeOS. If that’s your bar for what Linux has become for home users, then yeah, for sure. Linux is on par with Windows in terms of accessibility. May as well call it quits on the desktop distros muddying the waters, then. I mean, if all that is Linux what are those? 1% of the Linux userbase? 0.1%? Why bother at that point?
Notice how I mentioned Ubuntu as well? Talk past it more if you’d like.
No, I’m not talking past it. I just have less an issue with it. The Android thing is disingenuous, though.
But I did explicitly address it above, when I said once you have to pick a distro at all the OP has a point because that’s already past the level of insight casual users have or care about. It’s literally right there in my first response to you.
We really need to stop pushing these outdated and over complex distos like Ubuntu also. It’s 50/50 if they can find what they want via Google and find out how to add a ppa that is going to be dark magic, and the almost 100% all that added stuff to do basic stuff like game is going to go belly up when the new upgrade comes along. Rolling releases get a bad rep for some reason but they shine for users that don’t want to search for new software that’s going to work and not break/require intervention with every upgrade. /rant
That’s nonsense.
Biometric login. It is available to an extent through fprint on Linux but support is not there for all hardware and it isn’t a very seamless experience to setup at the moment
Linux also has Howdy for facial recognition/“Windows Hello”
Biometrics authentication seems to me to be entirely useless. It’s less secure and more easily spoofed than passwords, and if you need more security 2FA or a physical key (digital or otherwise) provide it. It would be nice to have the support I guess, but the tech itself just seems like a waste of money.
In KDE and I think GNOME the setup is fine. But there are no usb fingerprint readers that work with Linux, at least that you can buy.
The Windows Hello camera enumerates under Linux as just another webcam that activates the flashing LEDs when it turns on (I’ve found a number of neat uses for this, including having a ridiculously low gain IR camera that I can just use for whatever and have what would be a surprisingly good emulation of the Wii sensor bar for use with Dolphin if it weren’t constantly flashing on and off), and there is software (Howdy) for using it to sign in. Unfortunately, signing in with your face of course precludes using your password for decryption, meaning that after you start some applications you’ll be prompted to type your password anyway to unlock your system keyring, and perhaps more importanty SDDM isn’t smart enough to interface with fprintd/howdy properly and doesn’t even try to activate the biometric sensor until you type something in the password box.
(Also, hilariously, because of how I set it up initially to accept my face instead of a password for sudo, I couldn’t configure it to check whether the terminal was remote, so when I ssh’d in and tried to sudo, it turned on the hello camera however far away that was and looked for my face, only prompting me for a password after facial rec timed out.)
I had to scroll this far for a legitimate answer?
These aren’t Linux issues that Windows does better. It’s just companies that decided their hardware shouldn’t run by Linux.
So in other words, you can’t use it in Linux…
Absolutely correct.
I made almost that exact comment in this post. 🤣
You don’t suppose the fingerprint thing is a standard API kind of thing though? That was my assumption.
Lol - I was parodying your comment, actually 🙂. Not sure if fingerprint is standard api, but I suspect there is some proprietary stuff going on.
In the end it’s not about blaming Linux, it’s about getting adoption to a critical mass where commercial entities can realize a business case to support. Then the ecosystem will thrive.
Linux (and BSD for router workload) absolutely owns the server world. Even MS let’s you run SQL Server on Linux). The desktop isn’t there yet wrt adoption, but it’s growing. Things like fingerprint sensors are definitely in the desktop (closer to end user) world and if it’s the business use case that is the area of most growth, as I suspect it is (in India, especially) then I think these sorts of modules have higher likelihood of being adopted.
Natively run Windows software. Do I win?
that why i like windows 11. you can really taste the nativity
Wait, 11 tastes like goat barn and frankincense?
its mostly goat barn
You windows
Windows does what Nintendon’t? Wait, that’s not it…
Do I lin?
Spy on users
Ubuntu and DNF chuckles
“popularity contest” is an opt-in on Debian. It’s not malicious, and it’s not for financial gain, but it is in a loose sense spying.
Spying on people OOTB without them knowing*
At this point, that’s kinda the wrong question.
I think Linux is just as if not more capable than Windows is, but the software library has some notable gaps in it. “It can’t run Adobe/Autodesk/Ubisoft” That’s not Linux’s fault, that’s Adobe/Autodesk/Ubisoft’s fault. I don’t think there’s a technical reason why they couldn’t release AutoCAD for Linux, for example.
Get some people to write really passionately about moving off of it, apparently.
There needs to be an entire Lemmy community for all the testimonial posts.
Selling copies for 200$
Linux can do that too. ╰(▔∀▔)╯
Can they legally do that?
Of course, red hat is the biggest linux enterprise vendor
Nothing in the license prevents you from selling it.
Open source software is free as in freedom, not as in price. Open source software does tend to cost nothing, but it’s not illegal to charge money for it.
What you pay for with Redhat is mostly a support package and very long-term kernel patches.
Well the more you know. Thank you stranger!
obviously not, they bribe the police in helicopter
As another commenter noted, I guess you haven’t met red hat
They sell support more than anything
They have a fair amount of features, like satellite
I really like RedHat’s product line as a way to move a business towards the FOSS ecosystem. I really wish they hadn’t done their enshitfitcation of their products, but even after that they are still better than most enterprise alternatives.
Yeah we are looking to replace them ourselves tbh
I make sure to include OpenEL as the spec we are building on instead of RHEL. I like the architecture, just not the liability their non-foss policies put on us. We got hit by HashiCorps license change too, rough bit of time to be honest.
Who are you looking at? Suse and Rancher are two I am keeping an eye on.
We are an MSSP so it’s a bit different. Since we can offload license costs to customers and as long as they prefer having this party support and it’s not losing us bids we are ok.
But we have been looking at Ubuntu and CentOS previously, the main issue is how to replace Satellite.
For Kubernetes we run on k3OS
RHEL would like a word ;)
Run updates without me having to worry that “whoops, an update was fucked, and the system is not unbootable anymore. Enjoy the next 6 hours of begging on forums for someone to help you figure out what happened, before being told that the easiest solution is to just wipe your drive and do a fresh install, while you get berated by strangers for not having the entirety of the Linux kernel source code committed to memory.”
Just to provide another data point: I’ve had bad Windows updates render my machine unbootable too.
Spoken like someone who doesn’t do stable releases
I had to literally give up on a windows install that worked itself into an update hole, run the update, cant log in, undo the update, it tries to update at night. Endless cycle, no possible fix.
I don’t want to berate you, but just know with enough practice, you’ll be able to fix that linux install. Windows wont let you fix it.
Last time that happened to me was 20 years ago. Am I lucky and this is still common?
Depends on your distro I suppose, I’ve never ever thought this while using fedora
Happened to me last year. I never fully found the root cause, but suspect nvidia drivers may have been an issue. I actually re-partitioned the hdd and put another ubuntu on it to try to fix things. That one booted, but I couldn’t un-fuck my old install.
I’ve had this happen to me at least once on every distro I’ve tried to use long term (longer than let’s say a month or two). Most recently was about this time last year. Luckily it was on my second computer, and I was still maintaining a full Windows install on my primary gaming system, so I didn’t really lose anything. Just reinstalled Windows on the second computer and tossed it in the closet until I decide what to do with it, and switched back to using the other system for all tasks instead of just gaming.
Conversely, all of the non-desktop systems that run some form of Linux(my NAS TrueNAS, my other NAS running unraid, multiple mini file/web servers, similar systems) are all rock solid. The only one that gets borked regularly, is the little system I use for testing out random shit(mostly Docker stuff) before installing on one of the other systems.
It’s about that time of the year where I take a trip around all of the major distros that I’ve run over the years and see what they look like, and if they have any new features that will compel me to try them out again. Probably start with Garuda, since I really did like their distro list time I tried it out. Maybe I’ll intentionally break the system and see how much of a pain in the ass, or not, the default btrfs/snapshot setup they use is.
Only if you aren’t on a stable branch.
Timeshift
That’s why I make a btrfs snapshot of my system before every upgrade. Rolling back from a rescue image takes only a minute.
Edit: automatically via the upgrade script
Amen Brother, my experience the last 20+ years
Moving to ublue/silver blue has really been a treat for avoiding this. Oh update borked my system time to boot to last update and wait on that one. I personally really want to get a CI/CD running next for my updates to make sure my specific build and collection of software just works the way I want it too.
I have an uncle who will assume anything that takes over 20 minutes has crashed so managed to break his Windows box by continually hard resetting as it was trying to apply a large upgrade.
I’ve actually had more issues with Windows doing that. My wifi drivers have stopped working on more than one occasion, and once it just decided to stop recognizing my wife’s hard drive.
Play lots of AAA games
Specifically just anti-cheat that chooses not to support Linux at this point.
We shall see how this plays out considering steam/proton’s advancement and the steam deck’s popularity, too.
Yeah, and I don’t give two shits about the publishers who think they need to seize control of my machine for their idea of fairness.
Embed ads on your desktop.
Play games with kernal level anti cheat
Run professional software like fusion 360, Adobe suite and much more.
Use Wsl to get a lot of the benefits of linux
Run Microsoft Office, Adobe Suit and most other media editing programs. The biggest hurdles in getting people to use Linux
Avoiding snark and concentrating on first party features:
- Domain integration, e.g. ActiveDirectory
- Group policy configuration
You can do these things to an extent bit not as comprehensively and robustly
What can you do with active directory that you can’t do with user groups in Linux? When I worked l1, active directory’s job seemed to be breaking and letting us lock out people who just got fired by one of our clients.
with ActiveDirectory ad group policies you can centrally configure the entire windows installation to the point that it isn’t possible for a local user, even with admin to leave the domain. User groups in Linux don’t really cover the use cases for installing and uninstalling applications and configuring options within all of those applications. Yes you can do some similar stuff with, e.g. FreeIPA or even binding to AD but fundamentally you have a local system with remote admin added on.
Ok that’s fair enough I guess. I’d like to have something I can point at as an alternative but I don’t know enough.
You can absolutely go as nuts or more nuts with this on linux. You can do all kinds of hardening steps, and centrally deploy the policies with push or pull. Microsoft has even moved towards dsc (desired state configuration).
Sure. And then boot the client single user, and go even more nuts.
P.s. I’m not a windows fan
I get it.
There are quite a few areas on the linux desktop that show obvious signs of too many choices and loose integration making it an unpolished experience.
Outside of niches like online forums, people seem to think GUIs and marketing are what make something professional.
In reality outside of individual use you really want to avoid GUIs in configuration so that you can be consistent. You shouldnt have to dig down into menus and click through lots of screens to do comparisons or set something up. Thats really where Microsoft’s ecosystem is weakest right now. WinRM and powershell remoting lack polish in the same way wifi or bluetooth management in the linux desktop does
You cant fully setup winrm with gpo, for example listener addresses get bound the first time its enabled with gpo and then its just stuck at that. If the system has it’s ip changed you have to disable the gpo to make any changes and when you get it fixed it reverts when the policy is applied again
Microsoft only seems to care about how things will be managed in their cloud now and all products for managing things locally are showing some rot. Sccm -> mecm -> mem is terrible, theyve even ending all training for tools for on premises management. All they do is azure training and certs now.
FreeIPA and OpenLDAP are PITA compared to AD.
I hate windows but AD works pretty well and integrates with a lot of SSO functionality easily.
Modern IAM tools should fix any of the locked out / just fired users issues you speak of… by using AD.
SSO for Linux desktops is lacking IMHO
Extending on this as it’s the first serious answer.
Intune; cloud managed, deeply integrated configuration and automation
Autopilot; having new laptops delivered directly to end users that automatically set themselves up is magic and saves a lot of time
Backwards compatibility; Linux can do this, however kernel and library dependencies make this not as good as Win11 running WinXP stuff
Run Microsoft Excel
Mixed DPI multi-monitor support. This coupled with a severe lack of robust CAD and design tools means that it can’t be my daily driver.
I’d say large scale enterprise end user deployment and management solutions. It’s one of the core businesses of Microsoft and nothing comes close to it yet unfortunately.
