This is really messed up, and I sympathize with her situation, but this is not torture. Words matter. I’d call this harassment, fraud, or malicious company behavior, but not torture. Doesn’t mean it’s right, and the company/seller should absolutely be held responsible.
It’s hyperbole. You’ve never been very hungry and said “I’m starving” or been out in very hot weather for a while and said “I’m dying out here”? I’m pretty sure the average reader is able to figure out from context she has not actually been abducted to a black site and waterboarded.
This is really messed up, and I sympathize with her situation, but this is not torture. Words matter. I’d call this harassment, fraud, or malicious company behavior, but not torture. Doesn’t mean it’s right, and the company/seller should absolutely be held responsible.
deleted by creator
What kind of torture we talking here? Could be good PR for Zappos if she’s getting toes cut off with pruning shears or something.
Amazon glitched out and is sending shoes to gitmo en masse
It’s hyperbole. You’ve never been very hungry and said “I’m starving” or been out in very hot weather for a while and said “I’m dying out here”? I’m pretty sure the average reader is able to figure out from context she has not actually been abducted to a black site and waterboarded.
Hyperbole is fine in small talk with coworkers, hyperbole in “news” headlines is annoying ass clickbait.