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Yesterday I tried Google Support yet again, same as before, he wanted me to reboot, remove and install everything including Google account again. After I refused to keep doing the same things over and over again he said he would elevate it to the next level of support and they would contact me via email. I am waiting for the email. It would be nice to be able to purchase the “remove ads” but I do not think that is going to happen any time soon.
Still no fix from Google Support, they do not send the transcripts I requested each time I contacted them, I did get an email to rate Google Support and I gave them a poor rating.