“Create P2P tunnels instantly that bypass any network, firewall, NAT restrictions and expose your local network to the internet securely, no Dynamic DNS required.”
Join our Discord Support Server
Right into the trash.
Discord is still a legitimate form of contact and support for a lot of people. Out of interest, where do you see that line? I can only see Discord mentioned alongside e-mail and some other (even less tasteful than Discord) contact methods for support.
To all those downvoting I’m not saying that Holesail is using Discord correctly, just saying that just having Discord (or any other chat platform) as an option shouldn’t be an instant red flag and it depends on how the project actually utilises it.
Very first line of the GitHub readme. As a support tool it’s mostly useless, endless similar or identical questions answered differently or not at all and none of it indexed by search engines for use on the web.
It’s an awful data silo / black hole that increases volunteer load.
I’ve tried to use it to ask for help on a couple of other open source projects and I thought that I was using it in the wrong way, that I was missing something. So…I was not! I don’t understand how people could use it for support. Guys talking over each other, questions mixed and lost between other people’s chats, terrible!
Every time I’ve joined a large group chat, I’ve always wished there were hundreds more people talking over the top of each other to make the whole communication thing more efficient!
We use Discord rather extensively but we don’t have this problem. I don’t think the issue is Discord itself (or for that matter any chat, be it IRC or Matrix) but the way it is used. I think it unfair to just blacklist a project just because it uses it.
We use Discord for team chat and conversations, the instant nature of a chat app suits this purpose far more than an async platform like a forum for us. This is either commonly known or transient info, not something we are interested in preserving. Long form conversations (like the status of our OS packaging) that require input over a long period goes into a forum topic.
We also use it for support for short form questions and help - anything more than a quick answer or “active” help then we recommend filling in an issue form or using the forum.
If a question comes up more than a few times then we make sure that it is documented - either in an FAQ or in the main documentation as it is clear that information isn’t readily available or easy to find.
I’m not necessarily defending their use of Discord as I don’t know exactly what they are doing but it does seem they don’t have any alternative community areas. In contrast, yes we have a Discord but we also have a Lemmy community, a Subreddit (I’m honestly against keeping that one going but we would rather not shut out users from support), Mastodon and forum.
So no, it doesn’t increase volunteer load in all cases, it is a valuable tool for us. Not that I’m wedded to Discord in particular (I’d honestly prefer to migrate it all to Matrix) but the idea of a chat platform for projects is not a bad thing by itself, it is how the project uses it.
The problem is not that Discord is used as a contact method the problem is that Discord chats are not indexable so if someone has a problem and gets solved its gets lost on the chat logs and its not like a forum.
There’s a lot more problems than that lol
I know some subreddits where people ask the same questions over and over, all day every day. They don’t read the rules/sidebar, they don’t read the stickied posts, they don’t read the automod response and they don’t search before posting. if you mention any of those they immediately turn defensive and abusive usually. it’s incredibly frustrating.
I think that is more of a comment on incorrect use of such a platform and it would be the same whether it was IRC or Matrix. I’ve put a more detailed response to another comment if you were interested - https://lemmy.ml/comment/11850496
Discord requires an account to even view a server, and the layout for forum support style questions is not there.
The same could be said of Matrix though, I don’t think you can see a Matrix chat without an account either. Discord does have a forum layout… ish. It is pretty bad though and not something we use as a forum. It is used but really only as a way to separate topics in what would be a busy single chat area - more akin to something like Zulip. Even IRC channels tend to need you to connect with a nickname but unlike the others you can’t see chat history without a bouncer set up and at that point you have basically made an account in all but name.
Yeah matrix is even worse than discord for usability and finding things.
Just use a normal publicly readable and indexed forum like has been common for the last 30+ years, I don’t understand the obsession with chat clients for this purpose.
You know IRC has been used alongside mailing list for open source software communities and projects for literally decades right?
Welcome to Lemmy, a social media platform inhabited by Richard Stallman Redditor contrarians.
I don’t understand, it says it’s P2P, then it also says expose your local network to the internet securely. How can a P2P service expose anything to the internet without a gateway server somewhere?
Static IP address and Dynamic DNS can expose your network to attackers on the internet. With Holesail, you expose only the port you choose.
That’s also how NAT works, you only expose the ports you choose.
Looks like tail scale for ports.
Setting up a custom reverse proxy is time-consuming and requires advanced knowledge of nginx/apache2.
ezpz with Caddy. tailscale + caddy can get this done pretty easily.
Also, not hating on nodejs, but this project screams like it shouldn’t be in nodejs. Maybe if there was a webui included that would make sense. Otherwise I’d expect C or Go.
@makeasnek So, another Hamachi?
Sure, I haven’t heard of hamachi. It’s ok to have multiple tools that do the same thing
I have a whole list in my bookmarks:
- everybody knows Tailscale (and Headscale)
- Slack Nebula
- NetBird
- NetMaker
- ZeroTier
- OpenZiti
- Wesher
- PineCone
- n2n
- weron
- innernet
- vpncloud
- tinc (the OG)Yggdrasil :)
Ngrok
Twingate (what I use)
@makeasnek Of corse ;)
That brings back memories… trying to play co-op games back in the day wasn’t so easy as it is now…
