Everything worked perfectly as it always does.

  • 1984@lemmy.today
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    5 months ago

    Classy to blame Firefox for bugs in their code :)

    If devs write code for Chrome, yeah, maybe then it doesn’t work in Firefox guys…

    We had exactly this situation in the 90s with internet Explorer… But new devs need to relearn lessons of course.

    • unalivejoy@lemm.ee
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      5 months ago

      It could be they were using new features chrome added which Firefox had as experimental when they wrote it. Firefox recently promoted those features to stable.

      • 1984@lemmy.today
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        5 months ago

        It could be but then it’s even worse judgement. They basically don’t care if Firefox users can view their web site, and that’s one thing, but blaming it on Firefox is kind of rich, instead of taking responsibility for their decision. :)

    • Ottomateeverything@lemmy.world
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      5 months ago

      It’s probably all the new generation of programmers/management - you would think they would listen to the lessons passed down but… Nope.

      • Muehe@lemmy.ml
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        5 months ago

        Depressingly, the message that GHG emissions are heating up the planet has been passed down for over a hundred years now. People just aren’t very good with passed down messages in general.

  • Bilb!@lem.monster
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    5 months ago

    At least they seem to be working on it. Directing Firefox users to use a different browser in the mean time, temporarily, seems reasonable even if the language on that popup is a bit imprecise.

    I did try adding a shirt to the cart and yeah, it added the wrong size. I’d have to switch to chrome to successfully complete an order at the moment. It’s unfortunate, but as long as they’re trying to fix it I don’t see any point in feeling outraged.

    • Cosmic Cleric@lemmy.world
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      5 months ago

      I did try adding a shirt to the cart and yeah, it added the wrong size. I’d have to switch to chrome to successfully complete an order at the moment. It’s unfortunate, but as long as they’re trying to fix it I don’t see any point in feeling outraged.

      As a software developer, if just trying to add a single item to a cart is buggy, then that’s definitely something to feel outraged about, software development wise (not literally outraged, but definitely a strong “WTF!?” response).

      It’s actually really amazing that a bug would manifest in one browser and not another, when just adding an item to a cart. You have to work really hard to make something like that not work correctly.

    • Crack0n7uesday@lemmy.world
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      5 months ago

      I wouldn’t feel safe entering my credit card information into a site that can’t even support Firefox, those are just the bugs they’re willing to tell you about…

    • InFerNo@lemmy.ml
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      5 months ago

      How is a function like adding an item to an array failing from one browser to another??

  • const_void@lemmy.ml
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    5 months ago

    Firefox has a “bug” that makes our tracking code not work. Please switch to Chrome so we can track you.

  • kratoz29@lemm.ee
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    5 months ago

    That disclaimer announcement just screams lazy IT, or general management by your side.

    • AeonFelis@lemmy.world
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      5 months ago

      My bet is that FF has some privacy and/or adblocking features that this company doesn’t like.

    • Bransons404@lemmy.world
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      5 months ago

      There are a few features that FF doesn’t have that chrome does, but it mostly involves video streaming. Adblocking is likely the reason though.

      Source: am front end dev

    • BolexForSoup@kbin.social
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      5 months ago

      “Hello! If you are the operator of this site, it has known bugs with browsers other than chrome. Please consider doing your job and building for use cases other than the majority one when making your website, because it is 2024 and not 1994. If you are unable to, then consider using simpler website builders like Squarespace, which are known to work across a number of browsers. Thanks!”

  • katy ✨@lemmy.blahaj.zone
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    5 months ago

    “firefox has known bugs with our store”

    it’s not my fault you have trouble with designers

    also brb bookmarking that site

        • lud@lemm.ee
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          5 months ago

          Safari is the worst because apple apparently refuses to update their browser outside an IOS/macOS update. So stupid.

          Safari is a browser not a system app. It should not be affected by system updates at all.

          • whats_all_this_then@lemmy.world
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            5 months ago

            Can you even update Safari separately on iOS?

            Nevermind, read that as “people refuse” instead of “apple refuse”

            Fuck Apple.

          • TheLight@lemmy.dbzer0.com
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            5 months ago

            It’s the IE effect in more ways than one. Apple makes money from apps, and by having a monopoly on which app store you can use. Therefore it’s in their interest to nerf the browser as much as they can get away with it, and why they force third party browsers to use the Safari rendering engine under the hood.

            • dan@upvote.au
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              5 months ago

              by having a monopoly on which app store you can use

              Not for long, at least in the EU.

              Therefore it’s in their interest to nerf the browser as much as they can get away with it,

              This is also why PWAs don’t work well on iOS. I think they still don’t even support notifications.

  • saltesc@lemmy.world
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    5 months ago

    This is the laziest dev work. And somehow they’ve convinced the owner that this is fine and got paid.

  • puppy@lemmy.world
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    5 months ago

    That’s a very weird of saying “we use a lot of non-standard code practices in our software”.

    • AwkwardLookMonkeyPuppet@lemmy.world
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      5 months ago

      “We haven’t figured out how to violate Firefox user privacy protocols yet, so just go ahead and switch to the browser we can easily exploit. K? That cool?”

  • 𝕽𝖚𝖆𝖎𝖉𝖍𝖗𝖎𝖌𝖍@midwest.social
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    5 months ago
    1. Just visited the site with FF, and got no such error. It’s a Shopify site, and I’m sceptical.
    2. If it’s a typical Shopify SBO, it could easily be a single person - the owner - working out of their house. There is no developer, except those employed by Shopify.

    The owner probably populated the store themselves; the entirety rest of their computer experience brobably consists of browsing Wiccan forums, Instagram, and Twitter. And yet, they figured out how to open an online shop and start a business doing something they’re passionate about.

    Educated guesses, but poking around a bit on the site & following links gives good evidence this person is a person, not a company, and doesn’t employ anyone, much less programmers.

    And I’ve never had a Shopify site pop up a message like this. I think OP hit a fluke, or a MITM, or (most likely) has a virus.

    • rwhitisissle@lemmy.ml
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      5 months ago

      I just visited with FF and got the error. Looking at the console, Firefox complains about some cookies misusing specific site attributes and actively rejects some cookies from that website entirely. That might be the source of the issue with the site’s “developer.”

    • toastal@lemmy.ml
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      5 months ago

      Makes you wonder had the owner even managed to get enough code together to check the UA for Fx detection that launches a dialog window as I doubt Shopify has any built-in UA detection tools like this.

    • tocopherol@lemmy.dbzer0.com
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      5 months ago

      I remember thinking “hah, business majors, don’t they know everything is gonna be ruled by tech?” And then it turns out the tech nerds just work for the business majors still.