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by design. this is a feature
They’re even arguing that letting people cancel online is a violation of the company’s first amendment right.
https://www.wired.com/story/cable-firms-ftc-cancel-one-click/
“Forgot” is a weird word to use for services intentionally and maliciously designed to be as difficult as possible to cancel to maximize profit
From Hn comments: Archived copy.
I try to stick with doing all my subscriptions with apple, google or PayPal. Always keep it where it’s easy to kill.
