Hi, there’s this situation i currently have with discord support, that they refuse to delete my phone number from my account. Basically every time i try to manually remove it, my account gets locked up until i add another phone number in order to continue accessing the service, “for security reasons” with no option for email verification (of course).

I contacted the support team asking for clarifications and if they could remove the phone number and, in short, they said that they couldn’t do that since my account was flagged somehow, and that they won’t remove the phone verification…

(their email)

Now, what are your opinions about this? Should i use a free voip number site in order to replace my real phone number with the fake one? My concern is that i don’t know who could own that number so i don’t know if it’s safe to trust it, and i’m not willing to spend any money for this

  • Skasi@lemmy.world
    link
    fedilink
    English
    arrow-up
    1
    ·
    edit-2
    11 months ago

    Yeah so just to clarify I totally believe you when you say that an account can technically get flagged. However, I don’t believe that “New ones don’t work without [a phone number]” and I also don’t believe that every account will be flagged eventually like the other commenter mentioned.

    Remember, the initial comment I questioned was saying that “If you want to use Discord nowadays you need a valid phone number”.

    • Vlyn@lemmy.world
      link
      fedilink
      English
      arrow-up
      2
      ·
      11 months ago

      But you can easily test this yourself: Go and try to create a new Discord account without a phone number. Then try to use it.

      I couldn’t, Discord immediately forces me to add a phone number on login.

      Maybe it’s regional? Or they have different behavior based on your email address provider?

      I gave up on having a second account.

      • Skasi@lemmy.world
        link
        fedilink
        English
        arrow-up
        1
        ·
        11 months ago

        But you can easily test this yourself: Go and try to create a new Discord account without a phone number. Then try to use it.

        I did and I could use it.

        Maybe it’s regional? Or they have different behavior based on your email address provider?

        Yeah or maybe it’s based on a cookie or IP ranges or other forms of tracking.