jafffacakelemmy@fedia.iotoTechnology@lemmy.zip•Softbank plans to cancel out angry customer voices using AI
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5 months agothat’s true, but usually the bank’s policies/systems were not decided upon by the minimum-wage call handler who is being abused down the phone.
in the uk texts are usually free unlimited, and a majority of people have rcs (rich chat services) enabled which means they are end to end encrypted - and uncensorable. RCS is very similar to imessage in results, though it works in a different way.