Discord is the same problem for the internet as the Facebook grups were. Its hermetic, the info stays there, its hard to search thus the same problem is being asked over and over. StackOverflow and Reddit strength is that’s they are indexed and easy accessed
I’m actually pretty disappointed with the development of new features. SMS integration was great and now gone. And what they introduced in the last fwo years? Messages formating, planned-send and editing.
I had to use telegram few times in the last weeks and the bots, emojis, pools or location sharing make it feel pretty powerful.