Why should the customer have to hand-hold shitty corporations while we pretend, againt all past evidence, that they’re ever going to learn to do better, when “doing better” isn’t their goal?

It’s not our job to fix bad business practices by rewarding them with continued business while they lie about “figuring things out.” It’s our job to condemn them to failure and bankruptcy for their atrocious anti-human behavior, and we’re failing miserably at it due to our toxic collective preference for short-term convenience over quality and long-term societal and economic health.