That’s more or less the summary of J.D. Power’s 2023 U.S. Initial Quality Study (IQS), which highlighted quality declines in eight out of nine key categories. Driving…

  • IHeartBadCode@kbin.social
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    1 year ago

    A new car built by my company leaves somewhere traveling at 60 mph. The rear differential locks up. The car crashes and burns with everyone trapped inside. Now, should we initiate a recall? Take the number of vehicles in the field, A, multiply by the probable rate of failure, B, multiply by the average out-of-court settlement, C. A times B times C equals X. If X is less than the cost of a recall, we don’t do one.