Been using it for 1-2 months ig, and its honestly, become a part of my warframe experience, its just that good. But i formatted my pc day before yesterday and yesterday i downloaded warframe and alecaframe again, and there you go, i got suspended. I filed for a ban lift request and got the ban lift, and also reported the ban to overwolf(alecaframe). They literally said they are working closely with the game developers and that alecaframe will not get me banned. So i used it again and there you go again, banned again. I got the 2nd ban lift but still, is it not okay to use alecaframe now? Or is it just my account now? For those thinking “oh you must have something else in your pc then”. Nah, formatted it, it just has a browser, and warframe

  • Grunslik@dormi.zoneEnglish
    1·
    1 year ago

    Did customer support tell you that alecaframe was the reason you got banned, or are you inferring that fact? Just asking because there are many ways to get banned in Warframe that have nothing to do with the software on your system.

      • shogun@dormi.zoneEnglish
        1·
        1 year ago

        Can you tell us their exact words? Screenshots of the support tickets might help, just make sure to black out identifying stuff

        • ChromeDynamo@dormi.zoneOPEnglish
          1·
          1 year ago

          Here you go

          this one was after i got banned for the second time and made a new ticket and the ticket “merged” into the first one

          • shogun@dormi.zoneEnglish
            1·
            1 year ago

            The phrasing of ‘must now ask’ implies that this is a new standard and not a one off thing. RIP Alecaframe I suppose

          • T0asty@dormi.zoneEnglish
            1·
            1 year ago

            This is almost word for word exactly what was said in my ticket. At least we both got unbanned but judging by the fact we both got the same general response, I’m going to go out on a limb and say that Alecaframe/WFInfo is a no go. Especially if they say they won’t unban you again.