Jackson soon discovered that Amazon suspended his account because a Black delivery driver who’d come to his house the previous day had reported hearing racist remarks from his video doorbell. In a brief email sent to Jackson at 3 a.m., the company explained how it unilaterally placed all of his linked devices and services on hold as it commenced an internal investigation.

The accusations baffled Jackson. He and his family are Black. When he reviewed the doorbell’s footage, he saw that nobody was home at the time of the delivery. At a loss for what could have prompted the accusation of racism, he suspected the driver had misinterpreted the doorbell’s automated response: “Excuse me, can I help you?”

    • grue@lemmy.world
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      9 months ago

      Exactly: the answer is to break up these monopolistic abusers so that they don’t have the power to make opting out such a life-ruining burden in the first place.

    • A_Random_Idiot@lemmy.world
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      9 months ago

      I mean, it is easily done.

      You just have to have a single bare thread of self control, and give up constantly fueling your instant gratification.

      • grue@lemmy.world
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        9 months ago

        Sure, until your kid’s school requires you to sign up for Class Dojo and a Chromebook and a bunch of other shit just so they can meaningfully participate in class (upon pain of getting arrested for truancy otherwise). Or until the announcements for community and political events (you know, to meaningfully participate in democracy) are distributed via Facebook. Or a fuck-ton of other ways in which you are COERCED into accepting this shit because the “alternative” is to drop out of society and go live in the woods like the Unabomber.

        • A_Random_Idiot@lemmy.world
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          9 months ago

          because using a school given laptop for a school given program is totally the same is hanging literally everything you own and do on amazon/google.

          Boy you sure got me there. /s