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The original was posted on /r/sysadmin by /u/Phyber05 on 2023-09-13 11:46:02+00:00.

I am the admin of a company with ~300 staff, and about 50 different jobs between them across multiple divisions and departments within those divisions.

I’ve been trying to clean up servers recently, and found a large number of file shares (“network drives”) that have been made over the years based on staff requests…Some middle manager or end user with a really urgent/compelling need would request me to make a share amongst a group of users.

HR asked us to add ALL file share options to our user onboarding sheet…Apparently management is not sure what users get what drives any more, and I’m not wasting brain cells to remember; if they need something after onboarding I’ll just add the drives as the request comes in…

Should this be the process, or something else? I feel like we should determine “sales tech 1 gets X drives, sales tech 2 gets Y drives, marketing gets Z drives, etc.” but we also run into situations where one particular staff will be asked to access more drives than their job description states (“Hey Susie, we’re low on staffing and need you to help the other teams on their projects.”)

If I try to stand up and say that there should be clearly defined job descriptions, I’ll get referenced to the “other duties as assigned” bullet point in everyone’s description, and vigorously laughed at.