Online Ratings Are Broken | Companies aren’t asking for your feedback. They’re begging you for data.::Companies aren’t asking for your feedback. They’re begging you for data.

  • ours@lemmy.film
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    10 months ago

    Feedback is one thing, one online shop has the guts to ask me to do support for them. If customers have questions about a product, they “crowdsource” and send the question to the people who bought the product.