Online Ratings Are Broken
www.theatlantic.com
Companies aren’t asking for your feedback. They’re begging you for data.

Online Ratings Are Broken | Companies aren’t asking for your feedback. They’re begging you for data.::Companies aren’t asking for your feedback. They’re begging you for data.

  • JoBo@feddit.ukEnglish
    2·
    10 months ago

    Exactly the same here. But if they ask NPS first, they won’t get a rating at all.