“What we’re seeing today requires the government, the community, the retailer, everyone, … including the consumer, to take action,” Johnston said.
“What we’re seeing today requires the government, the community, the retailer, everyone, … including the consumer, to take action,” Johnston said.
Note also that “shrinkage,” where it is broken out separately, includes items breaking, spoiling, getting damaged, etc., and also includes employee theft as well as thefts by customers.