On certain items, Sam’s Club requires a $8-$12 delivery fee. This is problematic enough given some items are free delivery.
At the end of the order process, I’m then asked to tip the driver. It seems to me that Sam’s Club could put together a big enough delivery route to be able to pay a driver well and maintain the delivery van at that delivery fee per each stop.
I feel over-charged paying tip on top of that. However, I never dick over delivery drivers. Is Sam’s Club paying them? How much? What is that delivery fee going towards?
So I end up tipping.
More frequently, I just avoid ordering items with a delivery fee. (Not a good option for people stuck at home for good reasons like age, disability, lack of transportation, etc.)
Oddly, customers are not asked to tip on the free delivery items.
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It will be great when we finally move past the whole tipping culture. Businesses need to pay their own workers the correct amount instead of relying on the customer to pay pay them a nebulous amount instead.
*Fixed typo of current to correct.
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In Maryland – a few decades ago – yes, full service pumps did come with the expectation of tipping the gas station attendant.
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I had the same experience when trying to buy my brother (2 states away) a bottle of whiskey for his birthday. Rather than just hiring a delivery service or paying the driver a fair pre established rate, we are being forced to guess in advance how much of a “tip” (bribe) is necessary to ensure the order gets delivered in a timely and professional manner.
Imagine if we just were really strict about paying livable wages?
All the shitty companies that can’t figure out how to work on the budget of fair compensation would just… Fail.
Those would-be CEOs will end up in debt, the businesses that exist would be better, and the workforce would be happier and more productive.
Wild.
Guilt is a hell of a thing in capitalism. Speak with your wallet and stop ordering from them.
Well sure, Teft – you are not wrong. But let’s say I’m working 10 hours per day to live in this capitalist system (I am), and need to outsource shopping. There are only so many mom and pop shops I can get delivery from, and only so much time I want to spend going to the store myself.
I’m mostly not lazy – I’m stressed in other ways.
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Infyrin – I get this. In fact, this tipping supply drivers thing is new for the USA. They are not Uber Eats.
I just have low expectations that Sam’s Club will give two shits if their drivers start quitting. At least for a few years.
In the meantime, I’m partially infuriated by Sam’s Club setting it up this way so I have to guess if their drivers are paid.
