Rose Brooks is now the first unionized domestic violence shelter in the state. Organizers say they hope the union helps stabilize an industry with high levels of burnout and turnover.

Workers at the Rose Brooks Center in Kansas City voted Thursday to become the first unionized domestic violence shelter in Missouri. More than two-thirds of eligible workers at one of Kansas City’s largest and oldest shelters opted to unionize with the Laborers Local 955.

The vote was 27-18, though shelter leadership has contested one ballot. The union includes workers who handle community programs, patient care, housing and economic services.

Maret Miller has been with Rose Brooks for about a decade, starting as a volunteer. She said the union effort began because shelter management did not respect workers’ insights on how to improve shelter operations.

“We’re the ones answering the hotline 24/7,” Miller said. “We’re the ones that are seeing people when they first come into the shelter. We are talking to survivors at the scene of a crime. We touch on a lot of different areas of the community and often those are in very stressful, dire situations.”

The 45 employees began their union campaign last year and petitioned to unionize in April.