To disable it in about:config

browser.search.serpEventTelemetry.enabled  =  false	
browser.search.serpEventTelemetryCategorization.enabled  =  false
  • joojmachine@lemmy.ml
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    5 months ago

    People really need to kill that notion that telemetry is automatically bad. If the information they are collecting is minimal, as non-identifiable as possible and actually being used to help develop the browser, it’s a good thing.

    Yes, turbo nerds in the back, specially being opt-out, opt-in telemetry is pretty much useless for trying to understand the majority of your user base.

    • brisk@aussie.zone
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      5 months ago

      There is an actually moral alternative to opt-out that doesn’t have the poor-sampling problem of opt-in: ask for consent explicitly.

      • joojmachine@lemmy.ml
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        5 months ago

        It’s the ideal solution morally-wise, but it still samples out a ton of users precisely because people are used to the idea of telemetry = bad

        • davel [he/him]@lemmy.ml
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          5 months ago

          did-someone

          I wonder why users would have such a bias, other than their experience over the last 25 years.
          I’m a developer. I side with the users on this.

    • d_k_bo@feddit.de
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      5 months ago

      Syncthing is one of the best examples of telemetry done well. On first startup, they ask if you agree to enable telemetry, they show the data that will be send and inform users that the collected data can be viewed at https://data.syncthing.net/

    • subtext@lemmy.world
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      5 months ago

      Yeah I normally opt out of all tracking or telemetry, but when it’s a project that I feel like I can trust and want to make better I make sure to turn it on.

    • kbal@fedia.io
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      5 months ago

      That must be why Mozilla and Microsoft famously serve the needs of their users so well.

      • joojmachine@lemmy.ml
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        5 months ago

        Read what I said again. It is not automatically bad, and it doesn’t mean it can’t be poorly used or poorly understood by the ones collecting it. It just means that it is an effective way to understand how your users are using your product.

        Putting Mozilla (which from what I can tell is doing as much as they can trying to collect this telemetry data in a way that can’t be used to identify its users) in the same domain as Microsoft, which collects pretty much everything it can to sell to third party advertisers is ridiculous as best and disingenuous at worst.

        • kbal@fedia.io
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          5 months ago

          They have much in common when it comes to telemetry, in that they both collect quite a lot of it and spend much time and effort to analyze all that data so as to improve the user experience.

          I hadn’t really considered the advertising angle, but now that you mention it I’m sure advertisers would also find all this thoroughly privacy-respecting anonymized data to be of interest when they’re considering the idea of paying for promotion through Firefox Suggest. Mitchell Baker may no longer be in charge of it, but there must still be some highly placed people over there who are fully on board with her vision of turning Firefox into a better advertising platform.

      • Vincent@feddit.nl
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        5 months ago

        So which organisation with many userse serves the needs of their users better without collecting data?

        • kbal@fedia.io
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          5 months ago

          Most free software does not have telemetry, and when it does it’s almost always opt-in. Firefox is the one major exception to that rule.

          • Vincent@feddit.nl
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            5 months ago

            Hmm, so what user-facing free software is at Firefox’s scale? I think Ubuntu has telemetry, for example (though I think they even have fewer users).

            • kbal@fedia.io
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              5 months ago

              Ubuntu telemetry is fairly minimal, as of last time I used it a few years ago. Not remotely comparable to what firefox does. They just want to know what hardware you have, there’s no user behaviour tracking, and it’s fully opt-in (you have to deliberately turn it on when installing). KDE and Gnome have a little something like that as well now, I think. Almost everything else does not.

              Debian has a list (last updated 2023-10) of software among the 97000 packages they distribute which have been found to violate user privacy by “phoning home” for telemetry or other purposes:

              • gnome-calculator - fetches currencies
              • Firefox - multiple issues
              • Thunderbird - opt-out telemetry that is not yet patched for Debian
              • Chromium - phones home in various ways
              • syncthing - version check and lots more
              • cura - phones home in various ways, patched out in Debian
              • azure-cli - collects “anonymous” telemetry by default
              • glances - connects to several online services to discover public IP
              • webext-bulk-media-downloader - loads the website and sends version info
              • Golang - planning on implementing enabled-by-default telemetry
              • Vincent@feddit.nl
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                5 months ago

                there’s no user behaviour tracking

                I mean, that depends on how you define user behaviour. It tracks which packages are frequently installed, for example, or how often people install Ubuntu in the first place. All of which I think is pretty legit, in my opinion, since that only involves aggregate user statistics that help prioritise work and detect common problems - but that’s essentially what Firefox is doing too.

                Debian is a great example of relatively commonly used free software that doesn’t really collect data btw.

                • kbal@fedia.io
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                  5 months ago

                  Canonical apparently turned on enabled-by-default telemetry for new installs in 2018 which records basic system hardware stats and such. It’s not that much compared to what Firefox sends, but adding it still did damage to their reputation.

                  Another thing Ubuntu has in common with Firefox is a continuing long-term decline in market share. As they do things like adding telemetry, flirting with the idea of putting advertising in the package manager, insisting that everyone use snap, et cetera, users have started to go elsewhere. As I did.

                  In the case of Ubuntu though, the company’s main business is in serving their corporate customers. If it’s little-used by the rest of us the company might still do well, as I hope they continue to do. Firefox does not share that advantage.